ITZY - MOTTO MS MAKESTAR ONLINE FANCALL 11 POB PHOTOCARD (LACE VER)
Processing time: 1–3 business days
• Worldwide tracked shipping
• Estimated delivery: 6–12 business days
Shipping times may vary during holidays or customs delays.
🇪🇺 EU: VAT included at checkout (IOSS registered) — no extra charges at delivery
🇺🇸 US: No import duties or taxes
🇬🇧 UK & others: Import taxes may apply for higher-value orders and are the buyer's responsibility.
All products sold by Kpovia are 100% official and authentic. We source directly from licensed distributors and official retailers. Every item is genuine K-pop merchandise — no replicas.
We accept returns within 30 days of delivery.
To be eligible for a return:
• Items must be unused and in original condition
• Buyers are responsible for return shipping costs
• Original shipping fees are non-refundable
Please note:
• Minor imperfections on outer packaging are not considered defects
• Small scratches, dents, printing marks, or manufacturing imperfections do not qualify for refunds or returns
• Opened, used, or damaged items cannot be returned
• Orders cannot be canceled once shipped.
For damaged or incorrect items, customers must provide a clear unboxing video as proof starting before the package is opened. Claims without an unboxing video may not be accepted.
Please contact us within 7 days of delivery with your order number and supporting evidence if there is an issue with your order.